Privacy policy

Our website address is : https://www.carlosmoita.com/.

This Privacy Policy describes how SASU CARLOS MOITA (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on http://www.carlosmoita.com (the “Site”), or communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your”, and “yours” refer to the users of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully to understand how we handle your personal data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version of this Privacy Policy will be posted on the Site with the new “Last Updated” date. We encourage you to regularly review this page to stay informed of any changes.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected in the past 12 months personal information about you from various sources as outlined below. We use this information for specific purposes, including providing the Services, improving the user experience, and complying with our legal obligations.

Personal Information We Collect

The information we collect depends on how you interact with our Site and Services. When we refer to “personal information,” we mean any data that can identify you directly or indirectly.

INFORMATION WE COLLECT DIRECTLY FROM YOU:

  • Contact Information: Name, address, phone number, email address.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password, security questions, and other information to secure your account.
  • Purchase Information: Items viewed, added to the cart, saved in your account, loyalty points, reviews, gift cards, purchases.
  • Customer Service: Information included in your communications with us, such as a message sent via our Services.

Certain features of the Services require you to provide certain information directly. If you do not provide this information, access to these features may be limited.

INFORMATION WE COLLECT AUTOMATICALLY:

We automatically collect certain information via cookies and other similar technologies (pixels, web beacons). This data includes:

  • Device information (type, operating system, unique identifiers).
  • Network connection information, IP address, browsing activity, interactions with the Site.

INFORMATION WE OBTAIN FROM THIRD PARTIES:

We may obtain information about you from third-party partners, such as payment service providers (e.g., Stripe, PayPal), marketing platforms, or analytics services like Shopify.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

  • Providing Products and Services: To fulfill the contract we have with you, process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns.
  • Marketing and Advertising: To send you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you targeted ads. If you reside in the EEA, the processing of this data is based on our legitimate interest in promoting our products (Art. 6(1)(f) of the GDPR).
  • Security and Fraud Prevention: To protect your account, detect fraudulent or malicious activities.
  • Improving Services: To improve the quality of our Services and customer support, based on our legitimate interest in providing an optimal user experience.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to:

  • Remember your preferences and actions.
  • Analyze Site usage.
  • Tailor advertising.

You can configure your browser to refuse or delete cookies, but this may affect certain features of the Site.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: For payment processing, cloud storage, order management.
  • Business Partners: For sending you promotional offers or targeted advertising.
  • Legal Obligations: To comply with legal obligations, such as responding to a subpoena or a public authority request.
  • Business Transactions: In the event of a merger, sale, or bankruptcy.

CHILDREN’S STATEMENT

Our Services are not intended for children under the age of 16, and we do not knowingly collect their personal information. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately to request their removal.

SECURITY AND DATA RETENTION

We implement security measures to protect your information. However, no security measure is infallible, and we cannot guarantee complete security.
We retain your information as long as necessary to fulfill our legal obligations, resolve disputes, or enforce policies.

YOUR RIGHTS

You have several rights regarding your personal information, including:

  1. Access: You can request access to the personal data we hold about you.
  2. Correction: You can request that we correct any inaccurate or incomplete information.
  3. Deletion: You can request the deletion of your personal information.
  4. Portability: You can request a copy of your data to transfer it to another data controller.
  5. Restriction of Processing: You can request to limit the processing of your data in certain circumstances.
  6. Opt-out of Targeted Advertising: You have the right to object to the use of your data for direct marketing purposes.

EXERCISING YOUR RIGHTS

To exercise your rights, you can contact us by email at contact@carlosmoita.com or by mail at the following address:
SASU CARLOS MOITA, 231 rue Saint-Honoré, 75001 Paris, France.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS

We may transfer your personal information outside your country of residence, including outside the European Economic Area (EEA). If this occurs, we will take appropriate measures to ensure that your data is adequately protected (e.g., through the European Commission’s Standard Contractual Clauses).

COMPLAINTS

If you have any complaints regarding the handling of your personal information, please contact us at contact@carlosmoita.com. If you are not satisfied with our response, you can lodge a complaint with your local data protection authority.

Additional Notes:

Complaints and Data Protection Authority: Included the option to contact the local data protection authority if a complaint is not resolved.

Cookies: Added a notice for prior consent to cookie storage, in compliance with the EU ePrivacy Directive.

User Rights: The mention of access, correction, and deletion rights has been detailed. Consider integrating specific means for users to exercise these rights easily (e.g., a form on your site to make requests).

International Data Transfers: Added mention of the use of Standard Contractual Clauses to ensure compliance with the GDPR for data transfers outside the EU.